Shipping & Delivery
Where are orders shipped from?
All orders are shipped from our warehouse in Germany.
Which countries do we ship to?
Please see our shipping cost overview for the full list of countries we ship to.
Which carrier is used?
We currently ship all orders with DHL.
Delivery times
Estimated delivery times for each destination are listed in the table below. Once your order has been dispatched, you will receive an email with your DHL tracking link.
Shipping costs
Shipping costs vary by destination. All prices shown on this page include VAT. Please see the table below for the applicable rate. The shipping charge for your order is also displayed at checkout before you complete your purchase.
Free shipping
We offer free shipping on orders that meet the minimum order value for their destination. You can find the applicable thresholds in the table below.
Express / priority shipping
At the moment, we do not offer express or priority shipping options.
Can I track my order?
Yes. Once your order has been dispatched, you will receive a shipping confirmation email containing your personal DHL tracking link.
Customs, VAT and import fees
All orders are shipped from our warehouse in Germany. Depending on the order value, destination country and product category, non-EU import VAT, customs duties and/or customs clearance fees may be charged by the carrier or relevant authorities. These costs are not included in the product price unless explicitly stated during checkout.
| Destination Country | Shipping Cost | Free Shipping From | Delivery Time |
|---|---|---|---|
| Germany (DE) | €7.50 | €50.00 | 1–2 business days |
| Denmark (DK) | €8.95 | €75.00 | 2–3 business days |
| Poland (PL) | €8.95 | €75.00 | 2–3 business days |
| Netherlands (NL) | €8.95 | €75.00 | 2–3 business days |
| France (FR) | €8.95 | €75.00 | 3–4 business days |
| Austria (AT) | €8.95 | €75.00 | 2–3 business days |
| Belgium (BE) | €8.95 | €75.00 | 2–3 business days |
| Italy (IT) | €8.95 | €75.00 | 3–4 business days |
| Romania (RO) | €8.95 | €75.00 | 4–5 business days |
| Hungary (HU) | €8.95 | €75.00 | 3–4 business days |
| Sweden (SE) | €12.50 | €100.00 | 4–5 business days |
| Finland (FI) | €12.50 | €100.00 | 4–5 business days |
| Norway (NO) | €12.50 | €125.00 | 4–5 business days |
| United Kingdom (GB) | €12.50 | €125.00 | 3–4 business days |
| Switzerland (CH) | €12.50 | €125.00 | 3–4 business days |